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Basics of counselling skills and Principles
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Introduction
Introducing your selves to the basic counselling skills and Principles.
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Way You ask the Questions
The caller who reaches you might be in any kind level of stress or he might be suffering from multiple disorder, it’s your duty to ask the right questions to deescalate the situation.
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Activities
Trainees go through various scenarios that project stressful situation and how they react to those situations.